This Privacy Policy describes the principles of how we process information about you, including personal data and cookies.

1. General Information

This policy applies to the website operating at the URL: www.visane.com. The website uses personal data for the following purposes:
– Running a newsletter,
– Handling inquiries through a form,
– Fulfilling ordered services,
– Presenting offers or information.

The website gathers information about users and their behavior in the following ways:
– Through data voluntarily entered in forms, which is then entered into the Operator’s systems.
– By storing cookie files (so-called “cookies”) on end devices.

2. Selected Data Protection Methods Used by the Operator

Login and personal data entry points are protected in the transmission layer (SSL certificate). This ensures that personal and login data entered on the site are encrypted on the user’s computer and can only be read on the target server. The Operator periodically changes their administrative passwords. To protect data, the Operator regularly performs data backups. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

3. Hosting

The website is hosted (technically maintained) on the servers of the operator: OVH. To ensure technical reliability, the hosting company maintains server-level logs. The following may be recorded:
– resources specified by a URL identifier (addresses of requested resources – pages, files),
– time of request arrival,
– time of sending the response,
– name of the client’s station – identification carried out by the HTTP protocol,
– information about errors that occurred during the execution of an HTTP transaction,
– the URL of the page previously visited by the user (referer link) – in cases where the transition to the Website was made through a link,
– information about the user’s browser,
– information about the IP address,
– diagnostic information related to the process of self-ordering services through registrars on the site,
– information related to the handling of email addressed to the Operator and sent by the Operator.

4. Your Rights and Additional Information on How Data is Used

In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups of recipients:
– hosting company on the basis of entrustment,
– banks,
– payment operators,
– authorized employees and associates who use the data to achieve the purpose of the site’s operation,
– companies providing marketing services for the Administrator.

Your personal data is processed by the Administrator for no longer than is necessary to perform the activities specified by separate regulations (e.g., on accounting). With regard to marketing data, the data will not be processed for more than 3 years.
You have the right to request from the Administrator:
– access to your personal data, its correction, and deletion,
– restriction of data processing,
– data portability.

You have the right to object to the processing indicated in point 3.2 regarding the processing of personal data for the purpose of legitimate interests pursued by the Administrator, including profiling, although the right to object cannot be exercised if there are valid legitimate grounds for processing, overriding your interests, rights, and freedoms, in particular for the establishment, exercise, or defense of claims. A complaint against the actions of the Administrator may be lodged with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.

Providing personal data is voluntary but necessary to use the Website. Automated decision-making, including profiling, may be undertaken in relation to you for the purpose of providing services under the concluded contract and for the purpose of direct marketing by the Administrator. Personal data is not transferred to third countries within the meaning of data protection regulations. This means that we do not send it outside the European Union.

5. Information in Forms

The website collects information provided voluntarily by the user, including personal data, if provided. The website may save information about connection parameters (time stamp, IP address). In some cases, the website may save information that facilitates linking the data in the form with the email address of the user filling out the form. In such a case, the user’s email address appears inside the URL of the page containing the form. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g., to process a service request or business contact, register services, etc. The context and description of the form clearly inform what it is for.

6. Administrator’s Logs

Information about user behavior on the website may be logged. This data is used for the purpose of administering the website.

7. Important Marketing Techniques

The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The Operator does not transfer personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/

8. Information about Cookies

The website uses cookies. Cookies (so-called “ciasteczka”) are IT data, in particular text files, which are stored on the end device of the Website User and are intended for using the Website’s pages. Cookies usually contain the name of the website from which they originate, their storage time on the end device, and a unique number. The entity placing cookies on the end device of the Website User and accessing them is the Website Operator. Cookies are used for the following purposes:
– maintaining the user’s session on the Website (after logging in), thanks to which the user does not have to re-enter their login and password on every subpage of the Website;
– achieving the goals specified above in the “Important Marketing Techniques” section.

Two main types of cookies are used within the Website: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website, or turning off the software (web browser). “Persistent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.

Web browsing software (web browser) usually allows the storage of cookies on the User’s end device by default. Website Users can change their settings in this regard. The web browser allows for the deletion of cookies. It is also possible to automatically block cookies. Detailed information on this subject is provided in the help or documentation of the web browser.

Restrictions on the use of cookies may affect some of the functionalities available on the Website’s pages.
Cookies placed on the end device of the Website User may also be used by entities cooperating with the Website Operator, in particular, this applies to the companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing Cookies – How to Express and Withdraw Consent in Practice?

If the user does not want to receive cookies, they can change their browser settings. We reserve that disabling cookies necessary for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases, may make it impossible to use the websites. To manage cookie settings, select the web browser you use and follow the instructions in its settings.

10. Administrator’s Data

The operator of the website and the Administrator of personal data is: Krzysztof Wasielewski, Letnicka 1H/30, 80-536 Gdańsk, Poland. The contact email address of the operator is: rodo [at] visane.com. The Operator is the Administrator of your personal data in relation to the data voluntarily provided on the Website.